Evade trick questions at meetings
0.5 Hours Formal CPDUse 3 Coins
Active listening is an important skill which can be developed and plays an important role in communication by establishing a connection between the speaker and the listener.
Handling trick questions at meeting and delivering winning presentations are challenges most of us have to face at work. Active listening and rephrasing are key concepts which we need to be aware of if we would like to become successful communicators.
This E-learning course will help you to handle difficult situations in front of an audience and identify what makes communication difficult. The course will cover how to be assertive and handle situations in which speaking is difficult using rephrasing and active listening skills.
- Operational managers.
- Anyone required to speak in public.
This e-learning course contains the following:
- Handling situations in which speaking is difficult.
- Asserting yourself without being aggressive.
- Choosing the right rephrasing technique.
- Answering questions.
- Developing fast reflexes.
Enrollment duration: 90 Days
Languages: Chinese Dutch English French German Hungarian Italian Portuguese Spanish
Category: Communication & Negotiation
Price: 15.00 GBP
Member price: 15.00 GBP
Course Type: E-Learning