Situational skills of the manager


0.5 Hours Formal CPD

Use 3 Coins

When faced with a complex issue or conflict a manager should be able to adopt a systemic approach to find the solution. This eLearning course will guide you through the steps of a practical and innovative approach for such situations.

Learning outcomes

  • Identify the nature of a problem
  • Understand the different perception levels to act effectively
  • Upcoming Dates

    Course information

    Course description

    Managers often face problems that cannot be approached in a purely analytical manner. Instead they must consider a variety of relevant aspects, from the more human to those around corporate culture and social conditions.

    This course will aid you with assessing issues, determining the best approach, provide you with the basic concepts behind systems thinking and an understanding of the different perception levels and interactions in situations.

    Target audience

    • All managers.

    Course content

    This e-learning course contains the following:

    1. Reasons for a systemic approach
    2. The basic concepts in systems thinking
    3. Different perception levels in situations

    Additional information

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