Situational skills of the manager
0.5 Hours Formal CPDUse 3 Coins
When faced with a complex issue or conflict a manager should be able to adopt a systemic approach to find the solution. This eLearning course will guide you through the steps of a practical and innovative approach for such situations.
Managers often face problems that cannot be approached in a purely analytical manner. Instead they must consider a variety of relevant aspects, from the more human to those around corporate culture and social conditions.
This course will aid you with assessing issues, determining the best approach, provide you with the basic concepts behind systems thinking and an understanding of the different perception levels and interactions in situations.
- All managers.
This e-learning course contains the following:
- Reasons for a systemic approach
- The basic concepts in systems thinking
- Different perception levels in situations
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