Handling emotions within your team
0.5 Hours Formal CPDUse 3 Coins
Knowing how to deal with the feelings and emotions of your staff is a vital part of managing a successful team, particularly in times of change.
Having to identify, understand and manage the emotions of your team is a frequent occurrence in a manager’s day to day work. You will need to develop your listening and empathy skills, while retaining the boundaries of a manager. This course will show you how to apply emotional intelligence to your management role.
- All managers.
This e-learning course contains the following:
- Reading emotional signals correctly
- Practising empathetic listening
- Responding adequately to co-worker emotions
- Identifying and managing collective emotions
Enrollment duration: 90 Days
Languages: Arabic Chinese Czech Dutch English French German Hungarian Italian Portuguese Russian Spanish
Category: Management for People Managers
Price: 15.00 GBP
Member price: 15.00 GBP
Course Type: E-Learning