Controlling emotions and conflicts

75.00 GBP

2.5 Hours Formal CPD

Use 15 Coins

The Controlling Emotions and Conflict e-learning course explores the role of emotions in managing and dealing with conflict. The course consists of five e-learning modules that help participants to identify how different emotions work, the perceptions of each, managing reactions as well as expressing and controlling anger

Learning outcomes

  • Identify and manage their emotions
  • Gain an understanding of how emotions work
  • Identify and manage incoherent emotional reactions
  • Manage their anger positively
  • Develop their capacity for self control
  • Upcoming Dates

    Course information

    Who is this course for?

    This e-learning course is relevant to anyone that is experiencing or likely to encounter conflicting situations or difficult clients, team members and individuals

    Course Content

    This e-learning course offers five modules covering the following topics:

    • Impact of emotions in the workplace
    • Developing your emotional conscience
    • Understanding emotional dysfunction
    • Understanding and expressing your anger positively
    • Controlling your emotions

    Purchasing Information

    You will be asked to complete payment in order to enrol onto this course. Enrolment is activated through completing the payment process by clicking the 'Buy Now' button. Upon payment, you will be able to access the content for the enrolment period through your my account area.

    Additional information

    Enrollment duration: 90 Days

    Languages: English French Portuguese Spanish

    Category: Personal Development

    Price: 75.00 GBP

    Member price: 75.00 GBP

    Course Type: E-Learning