Leadership Development for Facilities Managers

Develop the essential skills needed to become a strategic and influential Facilities Manager

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At the RICS we have robust evidence that facilities management can, and more importantly for a high-performing organisation, should, be a strategic management discipline. This course will give you an in-depth knowledge of the essential leadership and strategic thinking skills required to transform you from a technical expert into a strategic leader.

During the course you will develop a better understanding of yourself and those around you, and how to manage and influence people and situations effectively, something which is vital for facilities management professionals wanting to grow and develop into a strategic management role.

Using real life case studies and practical scenarios, you will gain a deeper understanding of the needs of your stakeholders and clients and will improve your commercial awareness. You will become an effective and dynamic leader, improving the performance of your team and your suppliers. The course will cover how to take a strategic view of your budget and ensure it is approved, how to write a business case and how to influence at board level. You will also learn to apply strategic thinking skills in order to address the big picture, ensuring your strategy is aligned with the corporate vision.

Course benefits

For you

  • Move away from a technical role and identify and develop the essential skills you need to become a strategic manager and leader
  • Transform yourself into a highly employable and sought after facilities management professional
  • Analyse vital strategies and tools which you can then apply at work
  • Stand out from the crowd
  • Build your professional network and gain valuable contacts

For your business

  • Gain individuals with dynamic leadership skills to complement their existing technical expertise
  • Acquire strategic thinkers who think long-term and big picture, saving you time and money
  • Develop employees who realise the impact of decisions on the wider corporate strategy
  • Gain individuals with the ability to build and sustain relationships with clients and stakeholders and influence successfully at Board level.

What is included?

  • Highly interactive group sessions combining presentation, discussion, and group exercises, allowing you to practice skills and consolidate your learning in a safe training environment
  • Leadership coach on site to embed leadership work throughout the residential, feeding back to you and challenging you to excel
  • All-inclusive residential including dinner with the faculty
  • Multiple opportunities for informal networking with delegates and faculty
  • A personal action plan tailored to you and your company to take back to your business
  • Membership of the RICS Leadership and Management Training Alumni Network, a global community of property and built environment professionals sharing experiences and ideas

Next steps

CPD: 13 hours

RICS member price: £1,750

Non-member price: £1,950

Who is this course for?

This is an intermediate course suitable for facilities management professionals who are looking to develop their career from a technical role on to a managerial one.

It is appropriate for Facilities Managers, Assistant Facilities Managers, Engineering Supervisors, and all facilities management professionals who want to develop their ability to communicate with customers and stakeholders and empower themselves to add value.

If you have any questions, please call us at +44 (0) 2476 868 584 or email executiveeducation@rics.org.

Course content

The course is a 2-day residential prior to which you will be asked to complete a pre-course activity. The residential will be led by a technical expert in conjunction with a leadership expert, who will work collaboratively on-site to harmonise the theory and real life context for the delegates. The sessions are highly interactive and will combine presentation, discussion, role play, and group exercises. This will allow you to practice skills and consolidate your learning in a safe training environment.

Topics covered include:

  • Stakeholder management
  • Risk management
  • Strategic thinking
  • Commercial thinking
  • Outsourcing and supplier management
  • Dynamic leadership
  • Influencing at Board level


Meet and learn from leading industry figures and leadership experts.

Jane Hamilton
Former European Head of Corporate Real Estate at HSBC

Sarah Smith
Senior Associate Consultant, Cegos