Adapting your message is the most important factor when you are required to speak in public and try to influence your audience. Identify situations in which public speaking is required and tune in with your audience to get your points across.
Public speaking requires decoding subtle messages from the audience in order to adapt your delivery style and get your message across. Can you decipher the non-verbal clues of an audience or another person?
Managing phone conversations is an integral part of our working life, whether you are communicating with colleagues or customers. Improve your telephone communication and become more comfortable in professional phone calls.
The Commercial negotiation skills e-learning is designed to enhance your commercial negotiation techniques. Consisting of five e-learning modules, these explore links with the sales process, as well as identifying and avoiding buyer traps.