Introduction to ARMA audit

50.00 GBP

Hours Formal CPD

This training session includes information on the structure and logistics of the review, preparation and the overall approach to be taken for those ARMA members who have received their year 5 (2019) audit notification letters.

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Course information

INTRODUCTION TO ARMA AUDITS

As a fully accredited Member of ARMA, you have pledged to maintain the highest level of customer service, operate according to the principles contained in the Consumer Charter and be compliant with the ARMA Standards. An integral part of this is being subject to audit on a three-yearly cycle.

RICS Regulation team has carried out the ARMA audits although ARMA retain overall control. Together RICS regulation and ARMA have developed this web class training session, which includes information on the structure and logistics of the review, preparation and the overall approach to be taken for those members who have received their year 5 (2019) audit notification letters.

WHO SHOULD ATTEND?

• Designated ARMA Compliance Officers from member firms

• Those involved in business planning and implementing procedure/policy change

• Those responsible for areas of work that are central to compliance with the ARMA Consumer Charter & Standards e.g. financial management and customer services

PRE-CLASS READING MATERIAL

There is no essential Pre-Class Reading Material but you may find it useful to read:

• ARMA: Guide to Audit

• ARMA Consumer Charter and Standards (Edition 2A)

• Summary of ARMA-Q Accreditation Issues

CONTENT

The webinar will have the following structure:

• Introductions to ARMA-Q and why it was introduced

• Review process

• Checklist and documents

• Finance review

• Scope review

• Experience feedback

• Q&A

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Learning outcomes

  • Understand the desk based, on-site and joint review process for audits
  • Be aware of the timescales
  • Have an appreciation of the scope – A, B and C
  • Recogise the documents required by RICS
  • Additional information

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