Mandatory ‘Soft Skills’ Competencies Masterclass


1.5 Hours Formal CPD

All surveyors require a clear understanding of the mandatory competencies yet as non-specialist subjects, they are often over-looked. Make certain that you can demonstrate your skills and knowledge in these compulsory areas, within you APC assessments.  

Available Classes

New dates for this product are currently being scheduled. Click register your interest to find out more.

Course information

Critique examples of the soft skill demonstrations required for APC submissions and final assessment interview questioning. Identify the criteria applied by Assessors and look at common issues that arise is written and verbal submissions.

You will look at 4 of the mandatory competencies, commonly referred to as soft skills:

  • Client Care,
  • Communication and Negotiation,
  • Conflict Avoidance, Management and Dispute Resolution
  • Team Working

As an interactive, thought-provoking session, by attending this class you will increase awareness of these subjects, and gain advice on demonstrating competence in the APC submission templates, as well as being prepared for questions at final assessment.

Course Content

  • Definitions of RICS competency levels 1, 2 and 3
  • Relevant types of experience for demonstrating soft skills within mandatory competencies
  • What do assessors look for in written, presentation and interview assessments?
  • Good and bad examples of written competence demonstrations
  • Typical interview questions and good responses
  • Top tips and common pitfalls
  • Further sources of support


This session will be interactive, which is aimed at making you think how to best evidence your experience in this competency. There will be questioning exercises and reviews of good and bad APC submission examples for you to analyse. This session will allow 20-30 minutes of questions and answers at the end, in order to ensure you are best prepared for your APC.

Why attend this course?

A clearer understanding of the Mandatory Competencies, how to demonstrate your experience and how to respond to questions, is likely to enhance your chances of passing the APC.

Who should attend?

All APC candidates, as these Mandatory Competencies apply to every single RICS APC Pathway.

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Learning outcomes

  • Complete the templates for the above competencies with the right level of detail
  • Understand the types of questions you may be asked at Final Assessment
  • Identify how best to respond to the assessor’s questions
  • Present relevant experience to support your answers
  • Avoid common mistakes and pitfalls
  • Presenter


    Tony Ward

    Additional information

    There are no dates currently scheduled

    Presenter: Tony Ward

    Category: Getting Qualified

    Member price: £30.00

    Price: £30.00

    Course Type: Web Class