Effective Communication

Clients are key to the success of any commercial organisation. Learn the core skills required to transition your interactions with clients from negotiations into loyal and trusting long-term relationships.

Assertiveness is the quality of being self-assured and confident to act on your own both personally and professionally.

The Interpersonal excellence eLearning will guide you to explore the development of an interpersonal communication strategy, the methods and techniques can be used to drive personal qualities and interpersonal effectiveness.

Team projects require a careful management approach, balancing the independence of employees with project priorities and context. This course will demonstrate how you can motivate your team through a shared project.

Managing change is about supporting individuals, teams and organisations understand and adapt to the constant changes happening around them. In today’s business environment, successful leaders demonstrate flexibility and are able to motivate and engage their teams in building the future.

The Conflicts of Interest e-learning course will provide you with an overview of the RICS requirement with regard to conflict of interest.