MEA Resilience series 3: client care, standards & asset decisions webinar - Recorded 06 August 2026

82.65 NZD

1 Hours Structured CPD

This resource is included when you have an active subscription to our Member CPD Support Package.

How RICS professionals support clients through uncertainty with standards, practical advice and asset insight.

Available Classes

Date Price
On Demand (Recording)
$82.65

Course information

This webinar is the third event in the RICS Middle East Regional Resilience Series, an initiative led by RICS UAE to explore how built environment professionals can respond positively and practically during periods of uncertainty.

The session will be delivered as a three-person panel webinar, moderated by Tim Shelton FRICS, with two experienced chartered building surveyors sharing practical insights from their work with clients across the region.

Although the panel will be led by building surveying professionals, the discussion is relevant to all RICS members and professionals advising clients across:

  • Real estate
  • Construction
  • Asset management
  • The wider built environment

Key Discussion Topics

The webinar will explore:

  • Maintaining professional standards during periods of uncertainty
  • Delivering effective client care and communication
  • Applying sound professional judgement when clients face difficult decisions
  • Practical approaches to supporting clients through challenging market conditions
Regional Case Study

The session will also feature a practical regional case study from the hospitality sector, examining how some clients are using current market disruption as an opportunity to:

  • Accelerate refurbishment programmes
  • Improve asset performance
  • Make condition-led investment decisions

Speakers

  • Tim Shelton FRICS – CEO of IOX and RICS UAE Board Member (Moderator)
  • Aittia Mahmoud MRICS – Owner & Founder – Spera
  • Rami Abuammuna MRICS – Founder – Rootline Building Consultancy

Related products

Learning outcomes

  • Understand how RICS professional standards, client care and ethical judgement apply during periods of uncertainty and commercial pressure
  • Recognise how building surveyors can support better client decision-making through asset condition assessment, defect inspection and practical technical advice
  • Explore how disruption can create opportunities for asset improvement, planned refurbishment and long-term value protection, particularly within the regional hospitality sector
  • Identify how soft skills, communication and professional judgement are becoming increasingly important for chartered professionals working with clients in uncertain market conditions
  • Additional information

    Category: Cross sector

    Price: 82.65 NZD

    Member price: 0.00 NZD

    Course Type: Webinar

    Location: Online