Interpersonal Excellence

Develop the requisite communication skills needed by any professional to nurture your relationships with customers and internal stakeholders to deliver mutually successful outcomes.

Assertiveness is the quality of being self-assured and confident to act on your own both personally and professionally.

Clients are key to the success of any commercial organisation. Learn the core skills required to transition your interactions with clients from negotiations into loyal and trusting long-term relationships.

Experiencing a wide range of emotions during the day can be an exhausting experience for all of us. Managing your emotions as well as understanding others’ is vital when interacting day to day with co-workers, friends and family.

This course supports you to identify the key responsibilities of complying with the RICS professional statement - Countering bribery and corruption, money laundering and terrorist financing, and how to manage relevant risks within the RICS Rules of Conduct.

This course help you develop and expand on the essential skills that a salesperson must develop and learn in order to succeed in this profession and increasingly challenging environment.