Managing change is about supporting individuals, teams and organisations understand and adapt to the constant changes happening around them. In today’s business environment, successful leaders demonstrate flexibility and are able to motivate and...
The Fundamentals management e-learning course is designed to enable you to explore the various management styles and adopt these techniques into your management roles. It focuses on the different skills of a manager and explore strategies for...
This course covers the importance and business value of diversity and inclusion within a team, and some key inclusion areas that surveyors can, and should, address
Appropriate management of health and safety is a requirement for professionals who are involved in the property industry, this course helps you to recognise your responsibilities to manage and control health and safety related risk.
This comprehensive foundation level course will provide you with an awareness of the essential procedures and techniques involved in Conflict Avoidance (CA) and Alternative Dispute Resolution (ADR,) which will enable you to support your business...
This e-learning course has been designed to enhance the skills of any professional who has to deal with negotiation and conflict. This course will look at how to manage objections and to negotiate to achieve a win/win solution. The course will...
This e-learning course has been designed to enhance the skills for any professional who wants to improve their professional efficiency. The course will look at how to regain control of your time when facing constant urgent tasks and dealing with...
This e-learning course has been designed to enhance the skills for any professional who wants to promote diversity and inclusion within their organisation. This course will give you an understanding of behavioural personality styles. This...
This course supports you to identify the key responsibilities of complying with the RICS professional statement - Countering bribery and corruption, money laundering and terrorist financing, and how to manage relevant risks within the RICS Rules of...
Clients are key to the success of any commercial organisation. Learn the core skills required to transition your interactions with clients from negotiations into loyal and trusting long-term relationships.
The Interpersonal excellence eLearning will guide you to explore the development of an interpersonal communication strategy, the methods and techniques can be used to drive personal qualities and interpersonal effectiveness.
This course help you develop and expand on the essential skills that a salesperson must develop and learn in order to succeed in this profession and increasingly challenging environment.
Being able to effectively work remotely is essential in the recent business world. This course provides best practice and techniques for managers to enhance efficiency with remote working.
Develop the requisite communication skills needed by any professional to nurture your relationships with customers and internal stakeholders to deliver mutually successful outcomes.
Team projects require a careful management approach, balancing the independence of employees with project priorities and context. This course will demonstrate how you can motivate your team through a shared project.
Experiencing a wide range of emotions during the day can be an exhausting experience for all of us. Managing your emotions as well as understanding others’ is vital when interacting day to day with co-workers, friends and family.
An overview of best practice in holding clients’ money and how to avoid common issues – as identified by RICS Regulation – that may affect your business through the safeguarding processes set out in this short eLearning course.