Troubleshooting login

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Click here if you have RICS.org account or have previously logged in to the Online Academy with your RICS Membership number Click here if you don't have RICS.org account

Online Academy Help

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I can't login to the Online Academy

Click here for all questions relating to your user account and accessing the Online Academy. We can also help to reset your password.

My courses are not working as expected

Find out how to check if your computer is compatible with the Online Academy.

I can't find my course

Click here for more information on accessing previously bought courses.

Training Programme FAQs

Need help with your training programme FAQs?

Web Class FAQ

A complete guide to Web Classes.

General enquiries and feedback

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Request a refund

Here you can request a refund.

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